listing is getting very slow the website won't pull up most times My listings do not relist timely and sit there four hours if not days is it me or is anyone else Noticeing the deteriting abilty to naveagate this site

Randy

Randy,
Hi and thank you for letting us know about your problem. I've always noticed that every web site takes some time to get the items back up and running for us. After all it is growing daily. I'm sure it will get up and urnning for you. I hope this helps you,smurf

Hi Smuf,

Nothing personal but I don't think That those comments answer any questions nor does that help at all.

There is a problem with the Delampe site.

It IS affecting customers ability to navigate the website.

The Delcampe website is almost impossible for US users to use from 11:00 to 5 EST EVERY SINGLE DAY.

Page not available messages are a regular feature.... this drives away new customers.

It destroys the reputation of the website.

And last it hurts sales for dealers (Like me).

Answers are needed so that dealers like myself can keep new customers interested in the Delcampe website while it's problems are worked out.

Part of having a superior website (Like Delcampe) is communication in a TIMELY manner, not just when the comments of feed up users clog the message boards.

Stefano

I agree with Steve. We need answers and solutions and not platitudes. While I don't like to complain, it is only human nature to do so when it requires the patience of a saint sometimes to access Delcampe.

I think the Delcampe dealers have been very patient and understanding so far about the attempted upgrades. The problem is, the work is not finished and we have more questions than answers as to when we might expect smooth sailing here again. But we DO want to see this site work because many of us are sick of eBay USA and its increasingly preposterous attempts to prop up flagging sales there. Delcampe has had a golden opportunity in the past year, when it comes to growing as an auction site. We don't want to see the opportunities for growth crippled by problems.

The frustration that some of us are feeling is no doubt representative of the feelings of many Delcampe users. As I mentioned in another post, I find it very interesting that Scview - the largest postcard dealer on Delcampe - is every bit as frustrated as us less stellar sellers are. His frustration must be multiplied many times over from what mine is.

Steve, let's have a beer and maybe when we're done, the site will be working smoothly again.

Sebastien, etc., please explain what is going on, so that we will not have to wonder and we can happily return to...listing postcards.

Cathy

Well im not alone, Thanks Scview, I chose this site after yahoo pulled the plug. I just bought a gold membership and would much rather be listing my postcards , im trying too out list you lol ,your words of encourgement are a welcome change to the silence of the managers of this site

Bests Randy